Office Watch

Office 2013

Office Mobile / iPad

Office 2010

Office 2007

Office 2003

Office XP

Office for Mere Mortals



Buying Office

Office 365


Office News Wire

Join us!

Our Ebooks

Mobile | PDA



Command Finder

Microsoft Office Bookshop



Outlook 2010 view unread messages.

Why does Outlook 2010 make viewing unread messages so hard?

View this page on the new web site - click here

by Office Watch

Bookmark and Share

  | Mobile | click for more article services     

View this page on the new web site - click here

The unread message view can be restored to Outlook 2010 fairly easily.

In many past versions of Outlook there was a simple list of message views available and one of the choices was ‘Unread Messages’. It’s a popular option because many people use the Read/Unread status to mark messages that need action (eg reply, forwarding etc).

Outlook 2007 and before had a straight-forward pull-down list of views:

Outlook - simple View listing image from Outlook 2010 view unread messages. at

In Outlook 2010 this list has been greatly reduced and turned into a Gallery:

Outlook 2010 - default views for email image from Outlook 2010 view unread messages. at

We’re not sure that the Ribbon based gallery option was appropriate in this case since it takes up more space than a simple list. The icons are of limited help since user-defined views can’t get their own icons. Compare that with Word 2007/2010 Style Gallery which has a helpful preview of styles but users can revert to the standard pull-down style list. Sadly the Outlook team didn’t make similar choices.

For reasons passing understanding, Microsoft chose to remove ‘Unread Messages’ from the default views. The nearest equivalent is ‘Important Messages’ which relies on users tagging messages into the ‘Important’ category.

Restoring Unread Messages

The main step is to create (re-create) a message view showing only Unread Messages.

On the View tab click on ‘Change Views’ then ‘Manage Views…’

Outlook 2010 - Manage Views dialog image from Outlook 2010 view unread messages. at

(note that the Manage Views dialog hasn’t changed in Outlook 2010 despite the ribbon interface).

Choose the View that you’d like to show with Unread Messages and click ‘Copy …’ then give the cloned view a name (‘Unread Messages’).

You’re then shown the Advanced View Settings. Choose Filter | More Choices and set ‘Only items that are:’ on and choose ‘Unread’

Outlook 2010 - Set filter to Unread messages image from Outlook 2010 view unread messages. at

Click OK three times to return to Outlook proper.

Now when you choose ‘Change View’ there’s an ‘Unread Messages’ option.

Outlook 2010 - Change Views - Add to QAT image from Outlook 2010 view unread messages. at

Right-click on the gallery to see an option to add it to the Quick Access Toolbar for faster access.

Article posted: Friday, 22 October 2010

View this page on the new web site - click here

there's more ...

If you liked this article you'll LOVE our new ebooks.

Office 2013: the real startup guide

OFFICE 2013: the real startup guide Everything you need to know about Office 2013 but Microsoft won't tell you.

How to save money, install, configure and use the new features in Office 2013.  Get it today - click here.

Windows 8 for Microsoft Office users

Windows 8 for Microsoft Office users A practical guide the new, changed and unfamiliar in Windows 8

A focused and unvarnished look at Windows 8, especially written for the many people who use Microsoft Office  Get it today - click here.

ORGANIZING OUTLOOK EMAIL - tame your Outlook 2010 Inbox

100+ pages of practical tips and help to streamline, automate and search your Inbox.  Get more than you ever thought possible from Outlook.  Read it today - click here.

Article Services sponsored by: Office Watch Ebooks - available now to download and read today.
RSS feed for this category Subscribe

Translate | Mobile | Links
 Add to: Bookmarks | | DiggThis | Yahoo! My Web

New & Popular
» New web site
» Two ways for sorting by Number
» Office for iPad, September updates
» Why is Gene Cernan ignored in Word?
» DropBox prices drop but is it enough?
» Sort by hidden column in Word

Office Watch, Office for Mere Mortals, Access Watch and all titles used within the publications are Copyright © 1996-2014 Office Watch.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft Powerpoint and doubtless many other names are registered trademarks of Microsoft Corporation.

Search  |  Sitemap |  Popular Topics | Privacy Statement |  Advertising |  Twitter |  Feedback / Contact Us
Office Watch is definitely not affiliated with Microsoft - and that's just one reason why we are so useful to Microsoft Office users around the world J (Erko).