It’s easy to share appointment details with other people, whether they use Outlook or not.
Microsoft has built some fancy appointment stuff into Outlook with shared calendars, resource allocation and all manner of gizmos. That’s all wonderful in companies which have all the back-end support for such things. Shared calendars are a nice idea but personally I don’t want people poking around in my appointments, even if it’s just to see what time is available.
In the real world we don’t put all out lives in the Outlook calendar, and so each person needs to control what appointments get added and changed. But that doesn’t mean that you have to type in each appointment – Outlook lets you send and receive proposed meetings without all the extra stuff and in this issue of OfMM we’ll tell you how.
Firstly – I’ll talk about meetings and appointments, even though it sounds all business-like and formal. Personally I use these features for much more important and vital arrangements like theatre and dinner dates with friends.
Second – these features work best with anyone who uses Outlook (any version but preferably Outlook 98 or above, but not Outlook Express) and uses the Calendar feature. But if the people you send appointments to don’t have Outlook they’ll still see the message.
SENDING AN APPOINTMENT
Outlook lets you create an appointment in your calendar then email the details to other people. When they receive that message they can read the details but if they use Outlook there’s bonuses.
- the receiver can add the appointment to their Outlook calendar automatically, just click on buttons on the top of the message to accept, decline or accept tentatively.
- the acknowledgement sent back to the sender automatically updates the sender’s calendar. In effect the sender can track RSVP’s automatically.
If there are changes to the appointment – a change of time or venue then the change can be sent around to all concerned and their calendars will be updated.
HOW TO SEND
To send an appointment you first create the appointment (not the email – Outlook will do that for you).
Go to New | Appointment. Fill in the subject, location, times etc. Since other people will see these details you might put in more details than you might for something you’d just read yourself.
Tip – anything you put in the large text comments area will go with the invitation. It’s a good place to put extra info like directions to the meeting place. You can also attach images (say a street map) in this area.
Then click on the Scheduling tab. This is the part that seems overwhelming; in an integrated office with shared calendars for all you can list people or resources and check availability – there’s even an Autopick option to choose the first available time for all the people your list. We mere humans don’t want to worry about all that.
Just enter the names of the attendees, one per line. Type in names just like you would for an email message, and they will be resolved to Contacts in the same way. You can enter an email address for anyone not in your Contacts list.
( You may get a prompt to join the Microsoft Office Internet Free/Busy service – click the ‘Don’t show this again’ box then Cancel. )
Once the appointment details and invitation list is ready, choose Send from the toolbar. The appointment will appear in your calendar and messages will go out to the invitees.
HOW TO RECEIVE
If you’re on the receiving end of one of these Outlook generated invitations you’ll see an email with some extra options.
In the Outlook preview pane you’ll see the date, time and location of the meeting. Above that are some buttons – Accept, Tentative, Decline, Propose New Time and a link to your Calendar.
Note: these options are different for each version of Outlook – the above list of buttons is from Outlook 2003, earlier versions might not have all these choices.
Accept – the appointment will be added to your calendar and an RSVP sent back to the sender. You get the option to send a response, not send a response or edit the response before replying.
Tentative – the same as Accept except the appointment is added but only with Tentative status.
Decline – nothing is added to your appointment, you can choose to RSVP and explain your inability to attend or to do nothing in response.
Propose New Time – the schedule window will appear and you can select an alternative time or date. This is then sent back for consideration.
Calendar – just opens a window on your calendar so you can see what’s already booked.
If anyone in the invitee list changes the date or time of the appointment they’ll get an option to notify everyone else on the invitation list. This can be handy when plans can and do change.
Appointments do not have to be single events – recurring events can also be scheduled this way. I have a weekly exercise and dinner arrangement that is managed that way – when someone can’t attend for a single week our respective calendars are updated.
WHO’S COMING TO DINNER?
The sender of the invitation can open their copy of the appointment at any time, click the Tracking tab and see who has RSVP’d under the Response column. You can manually change the response for anyone who can’t respond automatically (or engages in that old fashioned habit of calling on the phone to thank you for the invite).
You can also add or delete invitees at any time with invitations or updates going out as required.
Special thanks to Phil Young for his help – in addition to his usual proofreading duties, he swapped many fake appointments to check out this Outlook feature.
- Travel time add-in for Outlook
- Outlook 2010 – calendar preview of appointments
- Sharing Outlook appointments – the right way
- Outlook Shared Calendar Tips
- Editing incoming Outlook messages
- Has an Outlook message been edited?
- Outlook in drag
- Useful but hidden Outlook features
- Google Calendar works with Outlook appointments