“Microsoft ” will never cold-call you. If you get an unexpected call about “Windows errors,” “Defender alerts,” or subscription refunds, it’s a tech-support scam. The safest move is simple: hang up, don’t say a word, and never read out codes or grant remote access. We show the warning signs, what to do if you answered, and how to report it—fast.
An Office Watch reader emailed us:
“Imposters are calling my home number, acting like Microsoft they are looking for money bank reference.
Please help me with this situation”
It’s very simple – HANG UP.
Is Microsoft really calling me? (No.)
Microsoft never calls a customer directly and certainly never asks for bank or credit card details.
Ignore anyone calling who says they are from Microsoft, Google, Apple, Facebook, Twitter or any other tech company because it’s sure to be a scam.
There’s no complicated warning signs, if the caller says they are from Microsoft, they are lying. Period.
What to do
Don’t waste your time or be worried about it.
- Don’t talk to the person calling you
- Hang up the phone.
- If possible, block the calling number too.
Most likely it’s a random call, one of thousands made automatically in the hope that someone will respond.
Microsoft has a special page about tech support scams.
Report the scam
If you wish, report it to Microsoft via this page https://www.microsoft.com/en-us/concern/scam
