There’s a vital but broken web page link in Outlook 2013 that stops people adding to one of it’s most promoted features.
Outlook 2013 comes with some ‘Social Connectors’ to link contacts to Facebook and Sharepoint. For others you click a link ‘Connect to another social network’ (In Outlook Contacts, go to the View tab, People Pane. Choose Account Settings)
It should open up a browser window on the Microsoft site with a list of other connectors. Instead all you get is a fancy ‘404 Page not found’.
We’re not sure how long this has been going on nor how widespread it is, but it’s not isolated to just a few computers or locations.
Broken web page links happen to everyone (Office-Watch.com isn’t immune). You’d think that Microsoft would have a procedure for maintaining links, especially ‘hard-coded’ links that are supplied with their software.
Even if the ‘Page not found’ reports weren’t showing the large number of pages, surely someone at Redmond noticed the sharp drop in hits on their social connectors page?
Naturally, we’ve asked Microsoft for a comment.