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Microsoft 365 outage credits: what you can really claim
Microsoft 365 goes down and social media “experts” appear telling you Microsoft owes you money. It might, but only if you’re on a business/enterprise/government/education plan, the outage hit your users hard enough and you ask for a credit. Microsoft won’t apply a Microsoft 365 “service credit” automatically, and for a small business it’s often only […]
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Microsoft 365
Microsoft 365 outage credits: what you can really claim
Microsoft 365 goes down and social media “experts” appear telling you Microsoft owes you money. It might, but only if you’re on a business/enterprise/government/education plan, the outage hit your users hard enough and you ask for a credit. Microsoft won’t apply a Microsoft 365 “service credit” automatically, and for a small business it’s often only […]
Office for Mac
How to Show and Customize Gridlines in Microsoft Word
Word gridlines help you align images, shapes and text boxes on a page but finding the settings to customize them isn’t obvious. Here’s how to turn gridlines on, control the spacing, show only horizontal lines and work around the limitations Microsoft still hasn’t fixed. At first, the lines look like this which seems way too […]
Buying Office
Can You Dodge Microsoft 365’s OneDrive Storage Cut by Renewing Early?
Microsoft is shrinking OneDrive from 6 TB to 2 TB for Microsoft 365 Family and Premium plans, but the change only hits existing subscribers at their next renewal after May 2027. That gives you a window and some customers are asking whether renewing early could lock in the current storage for years. Here’s what we […]
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