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How to recall an email message in Outlook

Outlook has a ‘Recall Message’ option for messages already sent but is now not needed, been replaced or you’ve realized was a mistake however this feature isn’t all it’s supposed to be.

This feature sends a second ‘recall’ request message either to delete the message or replace it. How this recall request is handled depends on the email software used by the receiver – the message might be deleted/replaced or not. 

Generally speaking, ‘Recall Message’ works better inside an organization where messages are handled via Exchange Server and most users have the same or similar versions of Outlook. 

To try recalling a message, find the item in the ‘Sent Items’ folder, double-click the message to open it in a separate window. 

From the message, go to File | Info 

Select Message Resend and Recall | Recall this Message   

This is also the place for one of Peter’s favorite Outlook features, Resend a message.

Choose between delete unread copies of this message or delete unread copies and replace with a new message.  

Make sure to tick the box that will tell you if a recall succeeds or fails for each recipient. 

Then select OK and cross your fingers to see what happens! 

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