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About the Copilot shortcut in Word, even Microsoft gets confused

The Copilot shortcut key in Word is unusual, so much that even Microsoft gets confused.  We’ll look at the peculiarities in what seems like a simple keyboard shortcut.

Office Watch reader, Fred J. from Wilmington let us know about this Microsoft social media post

“Click ALT + I and ask Copilot to help”

As Fred notes … that’s wrong it should say:

“Click ALT + i and ask Copilot to help”

Alt + i – lower case only

The Copilot keyboard shortcut in Word only works with the lower case letter ‘i’.

That’s not nit-picking, it’s an important point.

Since Microsoft added the Copilot shortcut key, it’s become a rare (only?) example of an Office shortcut that’s different for upper and lower case.

If you follow Microsoft’s advice and type Alt + I with a capital I (Alt + Shift + I), you’ll get the Mark Citation feature in Word for Windows.

Of course, this only applies with Copilot integrated into the Office apps using either a paid Copilot plan or the new, trial Microsoft 365 Family/Personal plans.

How the Alt + i Copilot shortcut really works

The Copilot shortcut is Alt + i (lower case) and even then, it only works in two situations.

  • With the cursor on a new line, Copilot Draft
  • With text selected, the ‘Write a Prompt …’,  ‘Auto Rewrite’ and ‘Visualize as a Table’ options appear.

If there’s no text selected or the cursor is at the end of a line, Alt + i does nothing.

Again, not a small point. This article was prompted by a few readers asking why Alt + i would not work.  Some were, understandably, confused when MarkCitations appeared.  Others could not understand why Copilot didn’t always appear when ‘called’.

Change the shortcut

I can hear the Word experts already … “you can reassign the Alt + I (capital) to also start Copilot.

Yes you can. If you don’t use Citations (or even know what they are <g>) go to File | Options | Customize Ribbon | Customize Keyboard to override the default setting for Alt + I

Now both upper and lower case Alt + I will start Copilot, if the other conditions are OK.

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