Outlook Copilot Chat Expands to Shared and Delegate Mailboxes
Microsoft is, at last, expanding Copilot Chat in Outlook so it can work with shared and delegate mailboxes, something that previously limited the AI assistant to a user’s primary inbox. The update means teams managing common mailboxes, assistants handling delegated accounts, and support staff monitoring group inboxes can now use Copilot to summarize messages, draft […]