Revealed! Office install/update errors and fixes

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Here’s a list of the known Office install/update error codes with possible fixes.  All thanks to a diligent and long-suffering Office Watch reader.

Ron S has compiled these lists from web sites and forums based on experiences of other people.

Doesn’t Microsoft have all this?

Yes, they probably do but not for public consumption.   Microsoft has stubbornly refused to publish useful information about Office update/install error codes and what specifically is needed to fix a problem.

As we’ve already mentioned, the error code text is often misleading or so general that it’s worthless. Even numbered Error codes cover such a wide range of problems as to be equally worthless.

Ron has done his best to compile what’s known and point the way for Office customers caught in update hell.

But he should not need to do this.  It’s Microsoft’s job to provide proper diagnostic information and fixes.

See “Something went wrong” fixing a bad Office 365 update

Ron’s long list will help with especially stubborn or repeating problems.  Most people can fix their problem with our realistic guide to fixing Office 365/Office 2019 update problems

Code 0-# to 999-#

This page is a collection of fixes other users have reported that actually worked for them on these specific error codes. Search for your specific error code in this page. (PS: drop the leading “0x” from your find).

http://answers.microsoft.com/en-us/office/wiki/office_365hp-office_install/office-36520132016-code-0-to-32-part-1-of-3/3e90f480-1b9d-4ead-91c7-f2284c5d2ed3b

Code 1000-# to 29999-#

This page is a collection of fixes other users have reported that actually worked for them on these specific error codes. Search for your specific error code in this page. (PS: drop the leading “0x” from your find).

http://answers.microsoft.com/en-us/windows/wiki/windows_other-windows_install/office-36520132016-code-1000-to-29999-part-2-of-3/baba7767-4822-4ea7-bf40-4fc99a327b50

Code 30000 to 30099-#

This page is a collection of fixes other users have reported that actually worked for them on these specific error codes. Search for your specific error code in this page. (PS: drop the leading “0x” from your find).

http://answers.microsoft.com/en-us/windows/wiki/windows_other-windows_install/office-error-code-30000-to-30099-part-3-of-4/f5e9749f-6806-46cf-9eda-e25ec4890bcb

 

Code 30100-# and up

This page is a collection of fixes other users have reported that actually worked for them on these specific error codes. Search for your specific error code in this page.  (PS: drop the leading “0x” from your find).

http://answers.microsoft.com/en-us/office/wiki/officeversion_other-office_install/office-error-code-30100-and-up-part-4-of-3/7c55cb77-ba55-4b4d-9b59-a4af1771c1fb?tm=1455410776982

 

Code 8007#### – Windows Update

This page is a collection of fixes other users have reported that actually worked for them on these specific error codes. Search for your specific error code in this page (PS: drop the leading “0x” from your find).

https://answers.microsoft.com/en-us/windows/forum/windows_other-update/windows-update-error-codes-8007-part-5/54e58ccd-6467-4ff2-bc9b-41c416879029

“Network Connection” / “Network Related” fixes collected all in one place.

 

http://answers.microsoft.com/en-us/office/wiki/office_365hp-office_install/office-365-install-network-related-problems-and/4d7f4eb0-5e91-4563-ace2-825ee64e0b9a?tm=1443211564751

 

Manual Process to Reset Windows Update system

 

Create a System restore point. (https://support.microsoft.com/en-us/help/4027538/windows-create-a-system-restore-point )

Use the following process to effectively delete the folders used by Windows Update:

 #1 Start a command prompt in Administrator Mode:

.  *  In start menu search for CMD

.  *  Right click on it

.  *  Select “Run as Administrator”

 #2: Stop various Windows Update Service, Cryptographic, Background Intelligent Transfer Service,  and MSI Installer Windows services.

To do this, disconnect from the Internet. That means turning off Wi-Fi and disconnecting from a wired connection. If you don’t, Windows 10 will indicate some files are in use and cannot be modified or the command will be non-responsive. Restart your computer after disconnecting from the Internet.

Then type the following commands at a command prompt. Press the “ENTER” key after you type each command.

net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver

#3 Rename the folders used by Windows Update:

Ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
Ren C:\Windows\System32\catroot2 Catroot2.old

Reconnect to the internet

 #4 Restart the services:

net start wuauserv
net start cryptSvc
net start bits
net start msiserver

#5 Restart the computer:

Reboot the computer

open Windows Update

click Check for updates.

 

#2 Remove the Win10 Store Update Cache

Open start menu

Type: WSReset.exe

Presss <enter>

The Windows Store window should open, it means that Windows Store cache has been successfully cleaned.

Restart the computer normally

Trigger update manually to see if the problem is fixed

 

#3 Repair your Windows installation

  1. Open Start menu ,
  2. type Advanced Startup Options, and click on the results.
  3. At the bottom of the screen, select Restart nowto boot your PC in an Advanced startup mode.
  4. Choose Advanced Options -> Trouble shoot.
  5. Select Automatic Repairand wait for the system to restart.

 

Update History- Get Failed Update Error Code

https://answers.microsoft.com/en-us/windows/forum/windows_other-update/get-failed-update-error-code/1e5322b2-e5de-4c33-a30a-efff726073a1

This wiki tells how to find Update error codes

 

 


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