Sometimes it hard to know if Microsoft is suffering from ‘cognitive dissonance’ or deliberately treat their customers like fools that will accept anything the company says, no matter how nonsensical it is. Captain Worf has some words of wisdom …
More that a few Office Watch readers asked about this conflicting message from Microsoft.
First Microsoft says they are ‘committed’ to improving Microsoft 365, which sounds great.
But the two bullet points are about CUTS to what people have paid for and, even then, don’t explain the full extent of how there’s less value in Microsoft 365.
- 60 minutes of monthly Skype calls is now continuing until March 2026, however there’s no way to extend calls beyond that because Skype Credit has ended. If your Skype call/s for the month reaches an hour, the call is cut off.
- Publisher 365 isn’t just losing support on October 1, 2026. The whole app will be disabled completely.
- Word, PowerPoint and Designer are hardly replacements for Publisher. Talk of ‘common scenarios’ should not fool any Publisher users.
This is an increasing trend at Microsoft. They try to hide downgrades in customer benefits behind corporate weasel words, quite possibly generated by Copilot AI.
And Microsoft wonders why their customers don’t fully trust the company? Expressed best by Captain Worf, Son of Mogh.
“You must think me a fool to make your lies so transparent”.
To save you looking it up <g> … from Star Trek: Deep Space Nine – episode 4.01/02 “The Way of the Warrior”.
