When is an Outlook Deleted Item not deleted?
Managing your Deleted Items folder You might think that when you delete something in Outlook, it’s gone. Nope, Outlook has a safety net, just like Windows does for files. In fact Outlook can have multiple safety nets to let you recover accidentally deleted files. That’s a good thing because sometimes we accidently delete an item […]
Who does Hilary Clinton trust her private emails to?
The big political story in the USA is that Hilary Clinton used a private email service while Secretary of State instead of the State Departments own email system. We don’t care much about politics, as Office geeks we’re interested in what Hilary Clinton’s staff used for her email hosting. She used Microsoft! Specifically Microsoft Exchange […]
VoIPstudio’s Softphone Integration With Outlook
Press Release: 4 March 2015 VoIPstudio is releasing a Softphone that integrates with Microsoft’s Outlook email client. This new service can be used as a direct replacement for Microsoft’s Lync client and allows users to integrate contacts and make calls straight from the Outlook interface. Due to the high demand for easier and more specialised […]
Office 365: keep email forever
Microsoft has changed their Exchange Server hosting (under the Office 365 banner) to allow for longer holding of Deleted Items up to ‘forever’. Until now, Office 365 hosting had a fixed 30 days for Deleted Items retention. Any item in the Deleted Items folder older than 30 days was automatically removed and wasn’t directly visible […]
Outlook apps – a closer look
We’ve been looking closely at the Outlook app for iOS and Android as well as online reviews and the many comments from Office-Watch.com readers. We’ve come to the conclusion that there are two different apps. The preview versions that the public are trying and there’s other, quite different, apps which are being given to journalists. […]
Outlook apps: Security concerns and Microsoft apathy
Rene Winkelmeyer was the first to detail the worrying and undocumented way the Outlook apps store your email account logins. Normal programs and apps keep your login details (server, name, password etc) encrypted on the computer or device. When needed the name/password is sent direct to the mail host to make a connection, send/receive data. […]
New edition: Organizing Outlook Email for Outlook 2013 and more
A substantially improved and upgraded Organizing Outlook Email ebook is available right now. The 3rd edition goes deep into Outlook 2013/2010 & 2007 with new ways to get the most out of your email. The Third Edition is totally updated and revised to cover Outlook 2013/2010 & 2007 email management in detail. There are all sorts of features in Outlook to […]
Your email and switching Internet providers
A few questions from readers about their ISP (Internet Service Provider) based email service that comes with their internet access. We’ll try to explain what normally happens. Keep in mind that each ISP has it’s own rules so you should check with them. Michael B writes: “Once I switch to RoadRunner, will Earthlink disappear our Earthlink […]
Outlook App – Preview or not?
The Outlook app for iOS and Android is a ‘preview’ release, meaning it’s not a fully tested release, ready for the general public. But some people at Microsoft don’t realize that and are promoting it as a fully public release. The app itself is called ‘Microsoft Outlook Preview’ and the first notice of the app’s […]
How to lose your job and $17 million via email
If you thought email scams were all about Nigerian princes and unknown lottery wins, think again. An Omaha man has lost his job after being tricked into sending $17 million of company funds to scammers. The tricksters sent emails that appeared to come from the CEO and its auditors, but not his usual email address. […]
Outlook app for Apple and Android devices
We ignored all the hype and spin to spend some time ourselves with the new Outlook app on various devices. Here’s what we’ve found so far … Microsoft has released its own Outlook app, it’s hyped as a combined email, calendar and contacts app. You might like to get the Outlook app and try a […]
Troubleshooting Outlook email connections
Here’s how to troubleshoot your Outlook connections to POP, IMAP and SMTP accounts. Outlook has a ‘Test Account Settings’ button that makes testing a lot easier (also Auto Configuration for many accounts). It’s there when you setup or change account settings. Click on the button and Outlook will try to receive and send messages using […]
Moving from your old email address made easier
It’s hard to move from an email account you’ve used for years, but there’s a simple way to make the move easier. The main reason why Internet Service Providers give email accounts with all their connections (dial-up or broadband) is to make it harder for you to switch to another connection. If you’ve used their […]
‘Outlook’ hacked by Chinese government?
Many reports about hacking into ‘Outlook’ had many regular Outlook software users rightly worried, especially if they are in China, Hong Kong or Macau. Don’t panic – a lot of the reporting was poorly worded and showed an ignorance of the difference between Outlook software (as sold/rented with Microsoft Office) and Outlook.com, Microsoft’s free email […]
SMTP and sending messages on the road
It’s been a long-standing problem for laptop users – you have Outlook running nicely at home but when you travel it’s impossible to send messages. Here’s what’s happening and how to avoid it. The fix, that should work for most situations is to change the Outlook account settings to login for both receiving and sending […]
IMAP problems in Outlook after Microsoft updates
It’s happened again … Microsoft releases updates for Outlook which break the important IMAP feature that many people rely upon. After installing some of the November 2014 updates, some Outlook users find their IMAP or Exchange Server connections stop synchronizing. And Microsoft’s response has been typical – almost complete silence. You won’t find a Knowledge […]