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Tablet PC Hotfix

It has taken too long but Microsoft has finally released a fix for the ‘slow down’ problem with Tablet PC’s using the 2005 edition of the operating system.

It has taken too long but Microsoft has finally released a fix for the ‘slow down’ problem with Tablet PC’s using the 2005 edition of the operating system. Over time this problem makes a Tablet PC gradually slow down to a crawl then an effective halt. The only workaround until now has been a re-boot.

The problem is the tcserver.exe service which has a ‘memory leak’. That service is part of the pen input handling which explains why only the Tablet PC’s are affected. It probably also explains why so many people have been waiting for this fix.


Should you download the fix?

The Microsoft KB article lists this as a ‘hotfix’ with the usual wording to say you should only apply the update if you’re having the specific problem and to get the update you have to call their product support. As usual ‘hotfix’ means that it is not fully tested.

But if you go to this Microsoft page you can download the patch immediately with none of the ‘hotfix’ warnings on that page.

If Microsoft really is serious about making Tablet PC’s more popular then they are going to have to vastly improve their care and support services for this emerging market.

 

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