Tablet PC Hotfix

Office for Mere Mortals
Your beginners guide to the secrets of Microsoft Office
Invalid email address
Tips and help for Word, Excel, PowerPoint and Outlook from Microsoft Office experts.  Give it a try. You can unsubscribe at any time.  Office for Mere Mortals has been running for over 20 years, we've never, ever revealed or sold subscriber details.  Privacy policy

It has taken too long but Microsoft has finally released a fix for the ‘slow down’ problem with Tablet PC’s using the 2005 edition of the operating system.

It has taken too long but Microsoft has finally released a fix for the ‘slow down’ problem with Tablet PC’s using the 2005 edition of the operating system. Over time this problem makes a Tablet PC gradually slow down to a crawl then an effective halt. The only workaround until now has been a re-boot.

The problem is the tcserver.exe service which has a ‘memory leak’. That service is part of the pen input handling which explains why only the Tablet PC’s are affected. It probably also explains why so many people have been waiting for this fix.


Should you download the fix?

The Microsoft KB article lists this as a ‘hotfix’ with the usual wording to say you should only apply the update if you’re having the specific problem and to get the update you have to call their product support. As usual ‘hotfix’ means that it is not fully tested.

But if you go to this Microsoft page you can download the patch immediately with none of the ‘hotfix’ warnings on that page.

If Microsoft really is serious about making Tablet PC’s more popular then they are going to have to vastly improve their care and support services for this emerging market.

 

Latest news & secrets of Microsoft Office

Microsoft Office experts give you tips and help for Word, Excel, PowerPoint and Outlook.

Give it a try. You can unsubscribe at any time.  Office Watch has been running for over 20 years, we've never, ever revealed or sold subscriber details.  Privacy policy
Invalid email address