Find out what you need to use Microsoft Teams

Office for Mere Mortals
Your beginners guide to the secrets of Microsoft Office
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Microsoft Teams is primarily a cloud and web-based service with software or apps available for the main platforms.

Teams features appear to be introduced first to the browser based Teams then added to apps later on.

We’ve had considerable trouble with the Teams apps during testing.  Perhaps that because of limitations in the free Teams plan?   Amazingly, the Windows 10 Teams app won’t start at all on any machine we’ve tried. The Teams Android app won’t let us get past selecting an organization.  Only the Ipad Teams app works properly for us.

As they say “Your mileage may vary” but we suggest you start in your browser then try the apps later.

Microsoft Account

You’ll need a Microsoft Account to login to Teams.  That should not be a problem because Office 365 users will already have one.

If someone invites you into a Team, make sure they use an email address you have linked to a Microsoft Account.  If not, you’ll have to make another MS account which is a pain.

Teams and browsers

The browser is the best place to start with Teams. It has the most features and best help.

In short, almost any modern browser will work with Microsoft Teams

  • Internet Explorer 11
  • Microsoft Edge
  • Chrome, the latest version plus two previous versions. Calling support is ‘coming soon’
  • Firefox, the latest version plus two previous versions

The main omission from this list is Safari.  You’ll have to use another browser or Teams app on Macs, iPad or iPhone.

Desktop Clients

There are both Windows and Mac desktop programs for Teams available from https://teams.microsoft.com/downloads

The Mac client is a PKG file to install with administrative rights.

Mobile apps

All the major mobile devices are supported for their recent versions:

  • Android: 4.4 or later
  • iOS: 10.0 or later
  • Windows Phone: Windows 10 Mobile

Get the Microsoft Teams apps from the usual ‘App Store’. Apple Store, Google Play etc.  Make sure you get the official Microsoft Teams app from Microsoft not something with a similar name from another source.

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