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We bought a Microsoft Bluetooth Keyboard with our own money and gave it a long hard look.
Note: this is the Microsoft Bluetooth Keyboard released in October 2019. not the Microsoft Designer Bluetooth Keyboard released in 2018.
The documentation with the keyboard is lacking, though a little improved in recent days. We spent some time trying keyboard options to discover what Microsoft has made possible but hides from paying customers.
Buying the keyboard from a Microsoft Store was an interesting experience. Microsoft Store staff are pleasant and well-meaning but hampered by their narrow training. Staff didn’t know about the Office key and tried to explain there was no Office key and insisted there was only a Windows key. Only the Microsoft Bluetooth Keyboard was available and it had to be pointed out to Store staff. It’s a strange situation where a customer is explaining Microsoft hardware to Microsoft Store staff!
We had to return the first keyboard because of Bluetooth connection problems. The exchange was done with little fuss however the staffer tried to blame other factors (older Windows 10, conflict with other devices etc). They seem trained to deflect blame from Microsoft, regardless of the situation or facts.
The Office and Emoji keys are on the right of the spacebar between the Alt and Ctrl buttons.
Office key replaces the right-hand Windows key.
Emoji or Expressive Input key is also on the right.
Top row special keys
The Office and Emoji keys are getting all the attention because they are new but there are other special keys across the top row. Some are common and hopefully obvious (volume and play) but not all of them are documented or even mentioned in the accompanying software.
Start media player: opens the default media player (VLC for us)
Play: Previous, Play/Pause, Next
Further to the right (F8 and higher) are more unusual and mostly undocumented.
Connect: opens the Windows 10 Connect pane
Notifications: opens the Win10 notification pane
Task View: same as the Task View / Timeline button on the taskbar, though it uses a different icon.
Calculator: starts the Calc app
Snipping: starts the Win10 Snipping Tool
Setting: opens the Win10 Settings app, not Control Panel
Lock: locks Win10, login is needed to access the machine.
Search: starts the Search pane, same as the Search button on the taskbar, same icon too!
There is NO Printscreen key, presumably the Snipping key is meant to replace it.
No screen brightness controls, seemingly dumped in favour of connect, task and calculator options.
No camera on/off key, though a physical lens cover is more reliable.
The keyboard is NOT backlit.
To access the regular Function keys, hold down the Fn key first then one of the special keys shown above.. Curiously, the Windows 10 setting to use standard Function keys instead of special functions does NOT work (Control Panel | Keyboard)
Our UK layout version had three currency symbols included. We wish more keyboards supported multiple currency symbols.
$ – dollar sign – Shift + 4 – as usual.
₤ – Sterling/Pound – Shift + 3
€ – Euro – AltGr + 4, make sure Win10 is set to an English (UK layout) keyboard.
The Microsoft Bluetooth Keyboard is powered by two AAA batteries (supplied). Microsoft says a pair of batteries will last two years … ask us again in 2021.
There is no On/Off switch. Next to the battery area is the Bluetooth connection button and indicator light.
As the name says, it’s a Bluetooth keyboard which should connect with most devices, not just Windows or Win10 computers. Though Windows 10 machines enable some parts of Microsoft keyboards not available on non-Windows devices.
The first model we tried connected using Microsoft’s Swift Pair feature, that promises a faster connection between supported Microsoft accessories and Windows. But that didn’t help much.
Sadly the connection (via Swift Pair or standard Bluetooth) didn’t work properly. The devices paired and connected but almost immediately disconnected. The connection light on the back of the keyboard didn’t flash in the patterns described in the documentation. So we returned to the Microsoft Store for a replacement which worked.
The replacement keyboard connected properly, albeit with some initial troubles. It’s not the smooth or ‘Swift Pair’ experience that Microsoft boasts about. In fact, the second keyboard didn’t seem to have Swift Pair at all. After a few tries, the standard Bluetooth connection works fine. The standard Bluetooth connection worked fine with a little perseverance typical of any initial BT connection.
Go to Settings | Devices | Bluetooth & other devices then Add Bluetooth or other device.
The keyboard goes into Pairing mode when first started. Otherwise press the connection button on the back. Select the Microsoft Bluetooth Keyboard from the list of found devices. Type the displayed security code on the keyboard then press Enter.
And you’re connected!
Chromebook, Apple, Android etc.
The keyboard can connect to any device supporting Bluetooth 4.0-4.2. That means Mac computers, iPhone, iPad, Chromebook.
Naturally, the Office, Emoji, Windows and other special keys have no effect on those non-Win10 machines.
All the usual keyboard controls in Windows apply such as Settings | Typing | scroll down to Hardware keyboard.
Control Panel | Keyboard to control repeat and cursor blink rate.
Microsoft Mouse and Keyboard Center
There are some extra options in the Microsoft Mouse and Keyboard Center. That’s a separate free download that works only with Microsoft keyboards and mice.
Only shows a generic US layout keyboard, regardless of the layout of the keyboard you have. What’s on the screen might not match the keyboard you have.
Most of the special function keys (Connect, Task View etc) are not explained at all.
There’s no mention of the Office key – let alone explaining the available shortcuts. That’s consistent with the Windows key which is also ignored let alone explained properly.
The keyboard can connect to any device supporting Bluetooth 4.0-4.2. That means Mac computers, iPhone, iPad, Chromebook etc.
Microsoft Bluetooth Keyboard is a nice accessory with a soft feel on the chiclet style keys. The case is plastic but feels solid. It’s a standard large format keyboard with number pad. The Enter key is relatively small which is an issue for some typists. The whole thing appears well-built and should last some time.
There are no ‘feet’ to tilt the keyboard up at the back. Without the extra back lift, the keyboard seems to tilt away from the user which is a little disconcerting.
Keyboard preferences are a matter of taste and what you’re accustomed to. It’s mostly down to your typing style and comfort. That’s why it’s a shame that Microsoft Store’s don’t often (ever?) make their keyboards available to try. They’d probably sell more of their nicely built keyboards if people could try them first.
Once a first connection happens, the keyboard reconnects smoothly to any paired Bluetooth device.
The Office key could be useful but it is mostly a novelty at this stage. We think the Office key could become as useful as the Windows key, but only if Microsoft makes an effort in Windows and Office software.
The Emoji key is especially underdeveloped with only one unique use and that’s to the woeful Emoji Panel in Windows 10 (which already has a simple shortcut, Win + . , available on any keyboard).
The Office and Emoji keys should have better documentation. Customers should not be expected to puzzle over top key icons trying to guess what they do. The Microsoft Mouse and Keyboard Center is noticeably lacking in this area.
In short, the Microsoft Bluetooth Keyboard is OK and worth a look. The shortcoming of this keyboard is the software and documentation. Neither the Office key nor Emoji keys have proper Windows or Office support, let alone any user configurable options. Understanding all the special keys isn’t easy or direct.
US$49.99 or ₤49.99 in the UK.
Available at the Microsoft Store – physical or online. Should become available at other retailers over time.
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